Course Payment Policy

• You are required to purchase a lesson hour package to book your classes.
• New accounts receive 1 lesson credit.
• Thereafter, lesson packages are available as 5, 10, 20. 40, or 80 hours.
• After purchasing your desired package, classes can be booked in advance.

Lesson Confirmation

• After booking, lessons are at pending status, lessons will be confirmed within 24 hours.
• Please login to the website portal to view the status of the booked lessons.

Cancellation Policy:

• If 24 hours notice is provided classes can either be cancelled or rescheduled in the student login area. The cancellation option is only available if 24 hours advance notice is given.
• After cancellation, classes that meet the 24 hour time requirement will have the lesson time refunded to their account.
• Classes cannot be reimbursed or made-up without 24 hours notice.
• All teachers have a full teaching schedule, thus it is unlikely that class times can be changed without 24 hours notification.
• In cases of medical emergencies, exceptions may be discussed.
• Please do not hesitate to talk with the Head Teacher.

Teaching Device:

• Classes are held on our own Corgi internet classroom available when you login to the website.
• Device requirements:
• 📲 Classes taken on the Apple Ipad:
• ✅Ensure you have the latest iOS downloaded.
• ✅Use Safari internet browser to open the website and enter the class.
• ✅Make sure you close all background APPs.
• ✅If you have any issues please clear the cache, or restart the device.
• ❌Chinese devices are not compatible with our online Corgi classroom.
• ❌Do no use Wechat internet browser to open the class.
• 💻Classes taken on the laptop:
• ✅Use ‘Chrome’ internet browser to open the website and enter the class. Make sure it is the most recent version downloaded.
• ✅If you have any issues please clear the cache, or restart the device.

Click ‘enter’ class to enter our own Corgi classroom.

• See below👇

Behavior:

• It is the parent’s responsibility to ensure that students are in a good environment and are not disturbed during the lesson.
• Please make sure the student is prepared for each lesson.
• Please make sure students are appropriately dressed for class.

If you need help, please do not hesitate to contact us via the website or Wechat.